Effective Date: 04 April 2026
Last Updated: 04 April 2026

This Privacy Policy explains how CG1 Helper (“we,” “us,” “our”) processes personal data when you use this website and related services.

CG1 Helper acts as the data controller for personal data processed through this website.

1. What We Collect

Depending on how you use the service, we may process the following information:

• Files you upload for processing (for example, eToro statements). These files may contain financial transaction data and, depending on the source, may include limited personal identifiers.
• Information submitted through the contact form, such as name, email address, and message.
• Email address and promo code details where you purchase or request a promo code.
• Limited technical data required to operate and secure the service, such as server logs and request metadata.

We do not require personal identity information to process uploaded files. Where personal data is provided, it is used only for the specific purpose for which it was supplied.

2. How We Use Your Information

• To process uploaded files and generate CG1 calculations, reports, and outputs.
• To respond to enquiries submitted via the contact form.
• To deliver promo codes and associate them with a purchase where required.
• To maintain, secure, and improve the service.

3. File Processing & Retention

• Uploaded files are processed within secure cloud infrastructure.
• Files are stored only as required to generate your results.
• Files are deleted after processing and are not retained beyond 24 hours, and typically within one hour.

4. Legal Basis for Processing

We process personal data on the basis of:

• Performance of a contract (processing your file and delivering outputs).
• Legitimate interests in operating, securing, and improving the service.
• Compliance with legal obligations where applicable.

5. Data Sharing

We do not sell, rent, or share personal data with third parties for marketing purposes.

Data may be processed by trusted infrastructure providers, such as cloud hosting services, solely for the purpose of delivering the service.

Data is processed within the European Economic Area (EEA).

6. Data Security

We implement appropriate technical and organisational measures to protect data against unauthorised access, loss, or misuse.

7. Your Rights

Under applicable data protection law, you have the right to:

• Request access to your personal data.
• Request correction or deletion of your data.
• Object to or restrict certain processing.

To exercise these rights, please contact us using the details below.

8. Cookies

CG1 Helper uses only essential cookies required for the operation of the service, including maintaining session integrity and ensuring fair use.

We do not use cookies for analytics, advertising, or tracking purposes.

9. Third-Party Services

This site may use third-party services required for functionality, for example CAPTCHA or cloud infrastructure providers. These services process limited technical data necessary to perform their function.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Continued use of the service after updates indicates acceptance of the revised policy.

11. Contact

For questions or data-related requests, please contact us via the Contact page.